Privacy Policy

TREATGLOBE LIMITED ("We" or "Us" or "TreatGlobe" or "TREATGLOBE" or "Company"), the operator of this web site, is committed to preserving the privacy of those who visit the www.treatglobe.com or www.treatglobe.co.uk Site (the "Site").

This document will outline how we gather and utilise various information sources obtained during your visit to the Site and the services, features, content or applications we offer (collectively with the Site, the "Services"). This Privacy Policy applies solely to information collected at this Site and is made a part of and incorporated into the Site Terms and Conditions.

This Privacy Policy communicates how, when, and why we gather information about our customers and what we do with it.

THIS PRIVACY POLICY DOES NOT APPLY TO OTHER WEBSITES TO WHICH WE LINK. YOU AGREE THAT YOUR USE OF THE SITE SIGNIFIES YOUR ASSENT TO THIS PRIVACY POLICY. IF YOU DISAGREE WITH THIS PRIVACY POLICY, YOU ARE NOT AUTHORISED TO USE THIS SITE.

INFORMATION COLLECTED

PERSONAL INFORMATION

If you subscribe to TreatGlobe and/or place an order through our Site, we will ask you for your name, email address, shipping address, telephone number and credit card/payment information or certain other personally identifiable information about yourself ("Personal Information").

We use this information to process and fulfil your order and to notify you of your order status. All archived credit card/payment information is maintained in a secure and safe environment. Telephone numbers and email addresses are used to contact you regarding your order. In addition, when you respond to a contest, survey, questionnaire, sweepstakes or other promotional feature, we may ask you for your name, address and email address or additional Personal Information.

TreatGlobe will never sell, rent or share your Personal Information, including your email address, with any third parties for marketing purposes without your express permission.

NON-PERSONALLY IDENTIFIABLE INFORMATION

In addition, we may also collect non-personally identifiable information, such as IP host address, pages viewed, browser type, duration and frequency of visits, and other data, and may aggregate any information collected in a manner that does not identify any individual ("Aggregate Information"). Information obtained in connection with the Site may be intermingled with and used by us in conjunction with information obtained through sources other than the Site, including offline and online sources.

HOW WE USE YOUR INFORMATION

We will not share or disclose your information to anyone except as described in this Privacy Policy.

ENHANCED AND PERSONALISED SHOPPING EXPERIENCE

We use Personal Information to give you a more enjoyable, convenient shopping experience and help us identify and/or provide information, products, or services that may be of interest to you. We use your Personal Information to support and enhance your use of the Site, and its features, the App, and the Store, including without limitation:

  • Fulfilling your order.
  • Providing customer service.
  • Tracking email invitations you send.
  • Otherwise supporting your use of the Site.

    We may also track your past purchases to provide you with a personalised profile of your shopping history. Also, we may notify you about new services or special promotional programs or send you offers or information. In connection with their services' performance to maintain and operate the Site and certain features on the Site, certain trusted third parties may be permitted to access your information. For example, we may use third parties to host the Site; operate various features available on the Site; send emails; analyse data; provide search results and links and assist in fulfilling your orders.

    AFFILIATES, CONSULTANTS & THIRD PARTIES

    Unless you expressly consent to the disclosure of your Personal Information, aside from us, only our affiliates, technical consultants, third party auditors and other third parties who make our Site available, enhance its functionality, assist with the processing of your purchases, or provide associated services and/or who deal with you in delivering content, samples, products, gifts and prizes, have access to this information, and we require them to agree that this policy covers them.

    INFORMATION RELATED TO ADVERTISING

    To support and enhance the Services, we may serve advertisements and allow third-party advertisements through the Services. These advertisements are sometimes targeted and served to particular users and may come from third party companies called "ad networks." Ad networks include third-party ad servers, ad agencies, ad technology vendors and research firms. We may engage with ad networks that are members or organisations or programs that manage the advertising privacy choices these ad networks offer consumers.

    When you visit our Site or use our mobile applications or other Services, ad networks and other parties may collect information about your online activities over time and across different websites. We are not responsible for the privacy practices of these ad networks and other parties.

    Advertisements served through the Services may be targeted to users who fit a particular general profile category, which may be inferred from information provided to us by a user, based on the Services usage patterns of specific users, or based on your activity on Third Party Services. We do not provide Personal Information to any ad networks for use other than the Services' connection.

    LAW ENFORCEMENT AND INVESTIGATIONS

    Please note that TreatGlobe reserves the right to and may disclose Personal Information about you in response to:

    • Requests from law enforcement officials.
    • Any judicial, administrative or similar proceeding or order.
    • If required by law.
    • To investigate suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation, the Site rules or policies, or the rights of third parties or investigate any suspected conduct we deem improper.

      CHANGE OF CONTROL

      Please also note that we do reserve the right to transfer your Personal Information and other information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganisation, stock sale or other change in control. In such a circumstance, the transferee would be bound by the terms of this Privacy Policy.

      NON-PERSONALLY IDENTIFIABLE INFORMATION

      We use non-personally identifiable information in the aggregate to improve the Site and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

      SWEEPSTAKES

      Suppose you submit your email address to be added to a mailing list or Sweepstakes, or other promotion. In that case, we will use the email address for the sole purpose of sending you announcements, special offers from TreatGlobe and its promotional partners along with Site updates. Each email we send will contain information on how to unsubscribe from our mailing list. You can also unsubscribe by sending an email to support@treatglobe.com.

      REFERRALS

      If you elect to use our referral services for informing a friend about our Site, we ask you for the friend's name and email address. TreatGlobe will automatically send the friend emails inviting them to visit the Site. TreatGlobe stores this information for the sole purpose of sending these emails and tracking the success of our referral program. The friend may contact TreatGlobe to request the removal of this information from our database.

      USE OF COOKIES

      Our Site may pass a "cookie" (a string of information that is sent by a web site to be resident on your system's hard drive and/or temporarily in your computer's memory blocks). The purpose of a cookie is to tell the web server that you have returned to a particular page. The Site may use cookies in online catalogues to keep track of your shopping cart's status and contents or retain information gathered in cookies to allow you access to password-protected areas of the Site. You may set your browser to decline cookies. However, if you do so, you may not fully experience some interactive features of the Site.

      HOW WE PROTECT YOUR INFORMATION

      We are committed to protecting the information we receive from you. However, TreatGlobe will not be liable for disclosing your Personal Information due to errors in transmission or unauthorised acts of third parties. We have undertaken commercially reasonable efforts to prevent unauthorised Internet access to visitor data retained in our servers, however, due to the inherent open nature of the Internet, TreatGlobe cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. Users must accept all risks associated with any data transmission, including the risk that their Personal Information may be intercepted in transit.

      The Site encrypts your credit card number and other Personal Information to secure the transmission of the information from your PC to our servers. Only those employees and third parties who need access to your information to perform their duties are allowed such access.

      ACCESSING AND UPDATING YOUR PERSONAL INFORMATION AND PREFERENCES

      If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by sending an email to support@TreatGlobe.com.

      We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for up to fifty business days as we process your request.

      While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete all or any portion of customer information if we cannot reasonably accommodate a requested restriction.

      TreatGlobe uses a self-assessment approach to assure compliance with this privacy policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible. We encourage interested persons to raise any concerns using the contact information provided, and we will investigate and attempt to resolve any complaints and disputes regarding the use and disclosure of Personal Information.

      CHILDREN'S PRIVACY AND PARENTAL CONTROLS

      This Site and the App are not intended for persons under the age of 18, and we have no intention of collecting or soliciting Personal Information from persons under the age of 18. If you are not 18 or older, you are not authorised to use the Site. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors. If a child under age 18 has provided us with Personal Information, we will use all reasonable efforts to delete such information from our database.

      LINKS TO THIRD PARTY SITES

      Our Site may contain links to other web sites, including our affiliated or co-branded web sites. Other web sites may also reference or link to our Site. TreatGlobe does not control these "other" domains (web sites). We encourage our users to be aware when they leave our Site to read the privacy policies of each and every web site that collects personally identifiable information. We do not endorse, screen or approve, and are not responsible for such other web sites' privacy practices or content. Visiting these other web sites is at your own risk.

      SITE TERMS AND CONDITIONS

      Use of this Site is governed by, and subject to, the legal notices in our Terms and Conditions. Your use or access of the Site constitutes your agreement to be bound by these provisions. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE.

      PRIVACY POLICY CHANGES

      We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. Suppose we decide to change our Privacy Policy. In that case, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Your continued use of the Site indicates your consent to the Privacy Policy as posted. Please check this page periodically for changes to this Privacy Policy. If we make any change to this Privacy Policy that we, in our sole discretion, deem material, we will notify you in a manner we deem appropriate.

      If you have any questions about the TreatGlobe Privacy Policy, please contact us at:

      support@treatglobe.com.

      UNITED KINGDOM

      Our Site is maintained in the United Kingdom. By using the Site, you authorise the export of Personal Information to the UK and its storage and use as specified in this policy. Effective Date: This Privacy Policy is effective and was last updated on the 8th of July, 2021.